Cookie Policy
This Cookie Policy explains how GrassrootsPay uses cookies and similar technologies when you visit our website or use our platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the website remember your preferences and improve your experience.
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and account access.
Examples:
- Session cookies for logged-in users
- Security tokens to prevent fraud
- Load balancing cookies
These cookies cannot be disabled as they are essential for the service.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous information about page visits, traffic sources, and user interactions.
Examples:
- Google Analytics (anonymized)
- Error tracking and debugging
- Performance monitoring
2.3 Functionality Cookies
These cookies remember your preferences and choices to provide a more personalized experience.
Examples:
- Language preferences
- Dashboard layout settings
- Theme preferences (light/dark mode)
2.4 Marketing Cookies (with consent)
These cookies are used to show you relevant advertisements and measure the effectiveness of marketing campaigns. We only use these with your explicit consent.
3. Third-Party Cookies
Some cookies are set by third-party services we use:
- Stripe: Payment processing and fraud prevention
- Google Analytics: Website analytics (anonymized)
- Email providers: Email tracking (if you opt in)
These third parties have their own privacy policies governing their use of cookies.
4. Cookie Duration
Cookies can be either:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (typically 1-12 months)
5. Managing Cookies
You can control and manage cookies in several ways:
5.1 Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies (this may break website functionality)
Learn how to manage cookies in popular browsers:
5.2 Opt-Out Tools
You can opt out of analytics cookies:
6. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. Our website respects DNT signals and will not track users who have enabled this setting.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Check this page periodically for changes.
8. Contact Us
Questions about our use of cookies?
GrassrootsPay Ltd
Email: privacy@grassrootspay.co.uk